My parcel is being returned to the sender.Updated a year ago

Normally, if a parcel cannot be delivered, either another delivery attempt takes place or the package will be taken to the nearest post office. Once it is ready for collection you will find all details within the tracking page.

In case the recipient can not be located or the parcel is not being collected from the post office within the estimated time frame, the parcel will automatically be returned to us.

In this case, our Customer Care Team will contact you as soon as the parcel arrives back at our premises.