You can easily get in touch with our team by using our live chat in case of any questions.

Any further questions? You can easily contact us by using our contact form.

Kindly note that we are out of office on June 7. From Friday, June 8, 2023 we will be available as usual from 10 a.m. - 3 p.m. (CET).

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ZOEVACOSMETICS EU

Yes, we offer free worldwide shipping with a minimum purchase required based on your country of delivery. To find out which conditions apply for your country, please visit our Shipping and Delivery page.

Do you offer free shipping?

We accept payments via Mastercard, Visa, PayPal, Klarna, Sofort, Apple Pay, GPay and iDeal. The payment options that are available for your country will be displayed during the checkout process.

What payment options do you offer?

We are happy to share that we offer free returns within Germany. If you wish to return any part of your order, simply request a return through our Help Center.

Please note that for returns from abroad, buyers are responsible for the return shipping costs (and import duties, if applicable) themselves. Unfortunately, we are unable to cover the expenses associated with returns in such cases. You can find detailed instructions on how to initiate a return in our Help Center.

I would like to return my order.

We stand for high quality, cruelty-free products. You can find a full list of ingredients on our product packaging or each product page on our website.

Which ingredients do you use for your products?

Especially during promotional periods, it may happen that certain products are sold out. Usually, you should have the opportunity to sign up for notifications on our website to be informed as soon as items are back in stock.

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